Shipping policy

PROCESSING TIME
Orders are processed within 1-2 business days after payment confirmation, excluding weekends and holidays. You will receive a notification once your order has shipped.

Shipping Methods and Delivery Times:
Standard Shipping: 3-7 business days (domestic orders)
Express Shipping: 1-3 business days (domestic orders)
International Shipping: Delivery times vary by destination and customs processing
Please note that delivery times are estimates and may vary due to external factors beyond our control, such as weather delays, customs inspections, or carrier disruptions.

SHIPPING RATES
Shipping rates are calculated at checkout based on the destination and selected shipping method.

ORDER TRACKING
Once your order ships, you will receive an email with a tracking number and link to monitor your shipment. Please allow up to 24 hours for tracking updates to appear.

INTERNATIONAL SHIPPING
We ship internationally; however, customs fees, taxes, and import duties are the customer's responsibility. Your local customs office determines these fees, and are not included in our shipping charges. Please verify any additional costs before placing an order.

SHIPPING RESTRICTIONS
Due to legal regulations, we cannot ship cannabis products to certain states or countries. Customers are responsible for ensuring that their purchase complies with local laws and regulations.

LOST OR DAMAGED PACKAGES
If your order is lost or arrives damaged, please email us at email@rosareta.com within 7 days of delivery. We will work with the shipping carrier to resolve the issue quickly.

INCORRECT ADDRESS
Please verify that your shipping address is accurate before placing your order.
We are not responsible for packages delivered to incorrect addresses provided by the customer.

CONTACT US
If you have any questions about our shipping policy, please contact us at email@rosareta.com or through the Contact Us page on our website.